1. Introduction
Artdez Studio (website URL address: https://artdezstudio.com) values your trust and is committed to protecting your privacy. We are a creative agency offering services like fine art, mural art, branding, UI/UX design, Web development, animations, and digital marketing. This Privacy Policy outlines how we collect, use, and safeguard your information. By using our services, you agree to the terms of this Privacy Policy and provide consent to its provisions.
2. Data Collected
Data Storage Location
Artdez Studio operates servers hosted in Namecheap. Your data is securely stored and adheres to GDPR compliance where applicable. For more details, refer to Namecheap Privacy Policy.
Registration Data
If you register on our website, we store your username, email address, and any additional details added to your user profile. You can access, edit, or delete this information anytime, except for the username. Website administrators can also view and manage this data.
Purchase Data
To use our paid services, you must provide purchase-related details such as payment information, product licenses, or subscription plans. These details are securely stored for account management and support purposes.
Support Data
When submitting support requests via our contact form or email, only the explicitly provided information is collected.
Comments
If you leave comments on our website, we collect the data entered in the form along with your IP address and browser user agent string to assist with spam detection.
Contact Form
Information submitted through our contact form is sent to our company email, hosted by Namecheap. These submissions are used exclusively for customer service and are never shared with third parties or used for marketing without your consent.
Analytics Data
We use Google Analytics for anonymous reporting of site usage. No personally identifiable information is stored. You can opt out of Google Analytics tracking by visiting this link: Google Analytics Opt-Out.
Cases for Using Personal Data
We use your personal information in the following cases:
- User verification and identification.
- Providing technical support.
- Informing users about updates or changes.
- Preventing fraudulent activities and ensuring data security.
- Enhancing user experience on our website.
- Ensuring smooth administrative and functional operations.
3. Embedded Content
Pages on our website may include embedded content (e.g., YouTube videos). Embedded content from third-party websites behaves as if you visited their website directly. These sites may collect data, use cookies, and track your interaction. Below are the third-party services we use:
- Facebook: Displays our Facebook feed. See their privacy policy here: Facebook Privacy Policy.
- Twitter: Displays our Twitter feed. See their privacy policy here: Twitter Privacy Policy.
- YouTube: Embeds videos on our site. See their privacy policy here: YouTube Privacy Policy.
4. Cookies
This website uses cookies to improve user experience. Cookies help us:
- Retain user preferences.
- Store shopping cart data.
- Provide anonymized tracking via tools like Google Analytics.
Necessary Cookies
- PHPSESSID: Identifies your session on the website.
- wp-auth: Used by WordPress for authentication.
- wordpress_logged_in_{hash}: Maintains logged-in sessions.
You can disable cookies through your browser settings, but this may impact certain functionalities of the website.
5. Who Has Access to Your Data
Your data is accessible only to:
- Our system administrators.
- Support team members for assistance purposes.
If you are not a registered user, we retain no personal data beyond what is collected anonymously for analytics.
6. Third-Party Access to Your Data
We do not share your data with third parties except where necessary for delivering our services.
7. Data Retention
- Comments and support tickets: Retained until you request deletion.
- User profiles: Stored as long as the account remains active.
- Purchase records: Stored for support and compliance purposes.
8. Security Measures
We use SSL/HTTPS throughout our website to encrypt user communications and prevent unauthorized access to personal data. In the event of a data breach, affected users will be promptly notified, and immediate corrective measures will be taken.
9. Your Data Rights
General Rights
- Access: Request a copy of your personal data.
- Correction: Update or correct your data.
- Deletion: Request data deletion.
GDPR Rights
If you are an EU resident, you have additional rights under the GDPR, including the right to restrict processing and data portability.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies before sharing any personal information.
11. Legal Disclosures
We may disclose your personal data if required by law or if we believe it is necessary to:
- Comply with legal obligations.
- Protect the rights, property, or safety of Artdez Studio, our users, or others.